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Pepperstone Broker Review

FX Scouts By Jeffrey Cammack Updated: December 6, 2019
Overall Rating
4.56 / 5
Min. Deposit AUD 100
Max. Leverage 500:1
Min. Spread 0.0 pips
Regulators FCA,ASIC
Regulator Origin FCA ASIC
Broker Type ECN/STP

Summary

Pepperstone is an Australian forex broker, fully-regulated by ASIC and known for their fast ECN execution of trades, and traditional trading platforms. Award-winning 24-hour support anchors their customer support services, where a personalised service for individual customers is available through numerous channels.

Started in 2010, Pepperstone won the fastest growing company award (2014) in Australia, from BRW Magazine and in the same year, Pepperstone emerged as the 2014 Winner of the Governor of Victoria Export Awards cementing their reputation as a powerful newcomer on the scene with appreciated trading conditions.

Reviews

Trust Rating
Trading Conditions
Trading Platforms
Deposit & Withdrawal
Education & Research
Assets Available
Customer Service
Bonuses
Beginner Friendly Good
Our Review Process

Trading Conditions

Minimum Deposit AUD 100
Base currencies AUD, USD, JPY, GBP, EUR, CAD, CHF, NZD, SGD, HKD
Number of FX Pairs 80+
Hedging Allowed Yes
Scalping Yes
Swap-Free Accounts Yes

Average Spreads

EUR / USD 0.16
GBP / USD 0.49
USD / JPY 0.25

Company Details

Company name Pepperstone Limited
Founded 2010
Website Visit Website
Type ECN/STP
Regulators FCA,ASIC
Office locations Australia

Deposit & Withdrawal Methods

Supported Platforms for Pepperstone

Pepperstone Broker Detailed Review

Is Pepperstone Safe?

Confirmed by winning of Best Forex ECN broker (UK Forex Awards 2018), this Australian brokers has caught the attention of the international trading industry. Regulated by ASIC (license 414530) since 04/02/2013, and the FCA (license 684312) since 05/08/2015, largely recognised as two of the most traditional and strict regulatory agencies in the world. Under this regulation, Pepperstone must adhere by processes that ensure client funds are safe and guarantee that no money laundering is taking place.

As an ECN broker, traders execute their trades on the market without any broker intervention and free of conflict. Due to this business model, robust regulation and industry recognition for their quality, we believe Pepperstone is safe for traders.

Pepperstone for Beginners

Pepperstone has structured education for beginner traders and helpful tips for newcomers trying to understand how trading fits into their lives. While the education section is not as detailed as with other brokers, it is one of the better education sections offered by ECN brokers. Award-winning 24/7 hour customer service is available to help answer questions, should you need assistance with either technical or account-based queries.

Educational material

An education section called Learn to Trade Forex helps traders with unlying technical concepts, while a section called Trading Guides supports traders with issues that they will confront every day; how to keep a trading journal, developing a trading plan, managing risk, and what questions to ask of your broker. A trading glossary and an FAQ section are on hand for beginner traders.

Pepperstone Account Types

Weekly webinars pick up where the structured education stops, with more detailed strategy sessions led by expert traders.

Analysis material

Pepperstone supplies basic analysis material in the form of an economic calendar and market review which is an unstructured news feed of current event analysis.

Customer Support

Customer support is available 24/7 via phone, email and live chat which won Pepperstone the award for Best Forex Trading Support in 2018 (UK Forex Awards).

Trading Conditions

Two distinct but straightforward account options, three leading trading platforms and transparent fees on deposits and withdrawals, it makes sense that Pepperstone won the award for Best Forex Trading Conditions at the UK Forex Awards in 2018.

Account Types

Pepperstone offers MetaTrader 4, MetaTrader 5 and cTrader on all accounts. At Pepperstone you’ll have two accounts options. 

Standard account

There are no commissions attached to this account. Spreads start at 1.0 pips. Pepperstone’s Standard account comes with negative balance protection, so traders never end up owing to the brokerage.

The Razor account

The Razor account claims to come with some of the tightest spreads in Australia. Pepperstone’s Razor account is the more popular among traders and the choice of these two accounts. It takes a minimum of $200 to open the account.

Spreads and Commissions

Rated #1 for both spreads and commissions by Australia FX Report 2017, this ECN broker has industry appreciation for their fairness to their clients.

Spreads are wider on the standard account, where no additional commission is charged on trades. The Razor account has tighter spreads and an additional commission depending on the number of lots traded, and the trading platform used. These commissions are small and in line with industry averages.

Deposit and Withdrawal

There are no deposits on for deposits at Pepperstone for transfers made from Visa, MasterCard, PayPal, Poli, China Union Pay, Bank Transfer, BPay, Skrill, Neteller.

Withdrawals that are received before 21:00 GMT are processed the same day as they were received, and funds can only be returned to a bank account in the same name as the one used for the deposit. Pepperstone does not charge an administration fee to process the withdrawal request, but the payment provider may place a charge.

Should you have deposited via Credit/Debit Card then only up to the amount that was initially deposited can be returned via credit card, and the extra will returned by another method. There are no fees for withdrawing via Visa and Mastercard.

Any bank charges issued to Pepperstone for bank transfer of funds will be passed on to the client. Usual fees for in this instance are approximately €20 for international accounts and are free for Australian domestic transfers. For amounts above the initial deposit made from Paypal will incur a 3% fee which is charged by Paypal, and Skrill will charge $1 per transfer.

Trading Platforms

Pepperstone offers traders MetaTrader 4, MetaTrader 5 and cTrader; each of which offers Expert Advisors, automated trading support, strategy backtesting, customizable charting, indicators and copy trading functionality.

All platform choices are free to use, but only MetaTrader 4 and cTrader have web versions of the platform, which have full functionality and may be preferred to the downloaded MetaTrader 4 software. Note that only MetaTrader 4 & 5 have Mac versions of the software for download.

Pepperstone Platforms

Traders who want more EAs to use, and don’t mind the old interface, should consider using one of the MetaTrader products, but cTrader is usually a favourite for beginner traders as it requires less setup and offers more advanced order types.

All trading platforms offered are considered some of the best available, and considering that Pepperstone offers 24/7 support for them, software should not be a limitation for clients.

Mobile Trading Apps

MetaTrader 4, MetaTrader 5 and cTrader all have mobile and tablet versions. These versions have all the trading capability of the desktop and browser-based versions, so traders have access to the high-speed execution and ordering monitoring while away from their desks.

Evaluation Method

We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review process that includes a detailed breakdown of the Pepperstone offering. Central to that process is the evaluation of the reliability of the broker, the platform offering of the broker and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded, and an overall score is calculated and assigned to the broker.

Pepperstone Risk Statement

Trading Forex is risky, and each broker is required to detail how risky the trading of Forex CFDs is to clients. Pepperstone would like you to know that: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 78% of Pepperstone Limited’s retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Conclusion

Pepperstone is an internationally recognised FCA and ASIC regulated broker with high-speed trading execution, and an offering for beginners that most ECN brokers don’t have.

With trading platforms that are considered state of the art, along with their online and mobile app counterparts, traders have the power of technology and the trading conditions that have earned Pepperstone their reputation.

Most retail CFD accounts lose money. Your capital is at risk.

Compare Brokers

Overall Rating 4.56 / 5 4.13 / 5 4.38 / 5
Minimum Deposit AUD 100 AUD 100 AUD 5
Regulation
FCA FCA
ASIC ASIC
ASIC ASIC
CySEC CySEC
FCA FCA
CySEC CySEC
FCA FCA
ASIC ASIC
IFSC IFSC
Broker Type ECN/STP ECN/STP Market Maker
Trading Instruments Commodities, Cryptocurrencies, Forex, Indices, Metals, Energies Forex, Cryptocurrencies, Stocks, Indices, WTI, Bonds, Precious metals Commodities, Cryptocurrencies, Forex, Indices, Metals, Shares, Stocks, Energies
Forex Pairs 80+ 40+ 57
Crypto Pairs 5 32 2
Read Full Review Read Full Review
Trust Rating 5 / 5 5 / 5 5 / 5
Trading Conditions 4.5 / 5 4 / 5 3.5 / 5
Trading Platforms 5 / 5 4.5 / 5 4.5 / 5
Deposit & Withdrawal 4 / 5 3.0 / 5 4.5 / 5
Education & Research 4.5 / 5 3 / 5 5 / 5
Assets Available 4.5 / 5 4.5 / 5 4.5 / 5
Customer Service 4 / 5 4 / 5 4 / 5
% Lose with this broker 78% of retail investor accounts lose money when trading CFDs with this provider 77% of retail investor accounts lose money when trading CFDs with this provider 69% of retail investor accounts lose money when trading CFDs with this provider
Leverage 500:1 500:1 500:1
Spread 0.0 pips 0.1 pips 1.0 pips
Hedging Yes Yes Yes
Scalping Yes Yes Yes
Account Types
  • Standard
  • Standard
  • Mini,Standard
Swap Free Yes No Yes
Trading Platforms MetaTrader4, MetaTrader5, cTrader MetaTrader4, MetaTrader5, WebTrader, MetaTraderSupremeEdition MetaTrader4, MetaTrader5, WebTrader
Funding Methods Bank Transfer, Visa, Mastercard, Skrill, Paypal, Unionpay Visa, Mastercard, Skrill, Neteller, POLi, Bitcoin, Bank Transfer Bank Transfer, Sofort Banking, Visa, Mastercard, Maestro, Skrill, Neteller, Bitcoin, Unionpay
Trading Commission On ECN Accounts Yes
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Overall Rating 4.56 / 5 4.13 / 5 4.38 / 5
Min. Deposit AUD 100 AUD 100 AUD 5
Regulation
FCA FCA
ASIC ASIC
ASIC ASIC
CySEC CySEC
FCA FCA
CySEC CySEC
FCA FCA
ASIC ASIC
IFSC IFSC
Broker Type ECN/STP ECN/STP Market Maker
Read Full Review Read Full Review Read Full Review
Trust Rating 5 / 5 5 / 5 5 / 5
Trading Conditions 4.5 / 5 4 / 5 3.5 / 5
Trading Platforms 5 / 5 4.5 / 5 4.5 / 5
Deposit & Withdrawal 4 / 5 3.0 / 5 4.5 / 5
Education & Research 4.5 / 5 3 / 5 5 / 5
Assets Available 4.5 / 5 4.5 / 5 4.5 / 5
Customer Service 4 / 5 4 / 5 4 / 5
Risk Disclaimer 78% of retail investor accounts lose money when trading CFDs with this provider 77% of retail investor accounts lose money when trading CFDs with this provider 69% of retail investor accounts lose money when trading CFDs with this provider
Leverage 500:1 500:1 500:1
Spread 0.0 pips 0.1 pips 1.0 pips
Hedging Allowed Yes Yes Yes Yes Yes Yes
Scalping Allowed Yes Yes Yes Yes Yes Yes
Platforms MetaTrader4, MetaTrader5, cTrader MetaTrader4, MetaTrader5, WebTrader, MetaTraderSupremeEdition MetaTrader4, MetaTrader5, WebTrader
Funding Bank Transfer, Visa, Mastercard, Skrill, Paypal, Unionpay Visa, Mastercard, Skrill, Neteller, POLi, Bitcoin, Bank Transfer Bank Transfer, Sofort Banking, Visa, Mastercard, Maestro, Skrill, Neteller, Bitcoin, Unionpay

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Trading Forex and CFDs is not suitable for all investors and comes with a high risk of losing money rapidly due to leverage. 75-90% of retail investors lose money trading these products. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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Most retail CFD accounts lose money. Your capital is at risk.