XTB Broker Review

Author Author:  Alison Heyerdahl Published: December 3, 2019
Editor Editor:  Chris Cammack Updated: November 20, 2023

Last Updated On November 20, 2023

Alison Heyerdahl
Broker Score
4.39 4.39 / 5
Rated #20 of 70 Recommended Brokers

XTB Key Features

🏦  Min. DepositUSD 0
🛡️  Regulated By
💵  Trading Cost 
USD 7
⚖️  Max. Leverage500:1
💹  Copy Trading
🖥️  Platforms
💱  Instruments 
AlertDoes NOT accept Australian Clients. Average spread EUR/USD 0.70 pips on trading account with lowest minimum deposit. Max leverage 500:1. Islamic account available.xStation5 platforms supported. XTB Group is regulated by CySEC, the FCA, the DFSA, and the IFSC.

Last Updated On November 20, 2023

Alison Heyerdahl

75-90% of retail traders lose money trading Forex and CFDs. You should consider whether you understand how CFDs and leveraged trading work and if you can afford the high risk of losing your money. We may receive compensation when you click on links to products we review. Please read our advertising disclosure. By using this website you agree to our Terms of Service.

Our verdict on XTB

NOTE:  Currently, XTB does not accept traders from Australia.  As a replacement we recommend Pepperstone as a strong ASIC regulated broker, or eToro as the leading social trading broker in Australia.

A well-regulated broker, XTB appeals to traders looking for a wide choice of tradable instruments, top-class educational materials and excellent market analysis.  However, traders should note that support is only offered for XTB’s proprietary platform, xStation5.

XTB offers trading on over 2100 financial assets, a wider range than is typically seen at other brokers.  Tradable assets include Forex, indices, commodities, stock CFDs, ETF CFDs, and cryptocurrencies.  XTB’s focus is to provide excellent support for traders, with comprehensive educational materials that cater to both beginners and more experienced traders alike through its Trading Academy and one-to-one mentorship programme.  XTB also provides frequent market commentary and trading ideas in its Market News section, and its responsive customer service is available to help traders with technical or account-related queries.  

The account choice at XTB is limited, with only one live account available, but with lower than average trading costs. Spreads average at 0.8 pips on the EUR/USD, and no commissions are charged.

One drawback is that XTB no longer supports the MT4 trading platform so all clients have to use XTB’s proprietary platform, xStation 5 – though it has won awards for its functionality, fast execution speeds, and intuitive design.

XTB Key Features

🏦  Min. DepositUSD 0
🛡️  Regulated By
💵  Trading Cost 
USD 7
⚖️  Max. Leverage500:1
💹  Copy Trading
🖥️  Platforms
💱  Instruments 
Proprietary Platform (XTB)

Overall Summary

Trust Rating
11110.54.5/ 5
Trading Conditions
111115/ 5
Trading Platforms
111104/ 5
Deposit & Withdrawal
111003/ 5
Education & Research
111115/ 5
Assets Available
11110.54.5/ 5
Customer Service
11110.54.5/ 5
Beginner Friendly
Excellent
Welcome Bonus

Account Information

Base Currencies
USD
Number of FX Pairs
57
Crypto Pairs
49
Copy Trading
Hedging Allowed
Scalping Allowed
Islamic Account

Trading Conditions

Account Name
Standard
Trading Desk
Commission
Fees Included in Spread
EUR/USD
0.70 pips
GBP/USD
2.20 pips
USD/JPY
1.40 pips
Negative Balance Protection

Company Details

Company Name
XTB International
Founded
2002
Website
Website Language
English, Malay, Portuguese, Swedish, Hungarian, Arabic, Indonesian, Vietnamese, Polish, Spanish
Support Language
English, Vietnamese, Thai, Hungarian, Portuguese, Polish, Arabic
Office Locations
United Kingdom, France, Poland, Germany, Cyprus, Czech Republic, Spain, Portugal, Slovakia, Romania, Chile, Dubai, Italy, Vietnam, Thailand

Pros

  • Well regulated
  • Tight spreads
  • Low minimum deposit
  • Good for beginners

Cons

  • Limited platform choice

Is XTB Safe?

XTB Group is an umbrella group for many subsidiaries regulated by different national authorities across the globe. It is regulated by the Financial Conduct Authority (FCA) in the United Kingdom, the Cyprus Securities and Exchange Commission (CySEC), the Belize International Financial Services Commission, the Komisja Nadzoru Finansowego (KNF) in Poland, and the Comisión Nacional del Mercado de Valores in Spain.  In addition, XTB is listed on the Warsaw Stock Exchange, and as such is required to regularly disclose its financials. See below for a list of XTB registered companies:

  • XTB Limited is authorised and regulated FCA , license 522157, since 2011.
  • XTB Europe has been regulated by CySEC, license 169/12 since 2012.
  • XTB International is regulated by the Belize International Financial Services Commission (license IFSC/60/413/TS/17).
  • X-Trade Brokers DM SA is authorised by the Polish Securities and Exchange Commission under license number DDM-M-4021-57-1/2005.
  • XTB Spain is regulated by the Comisión Nacional del Mercado de Valores under license number 40.
  • XTB Africa is regulated by the Financial Sector Conduct Authority of South Africa, under licence number 49970.

Global clients will be trading under the subsidiary, XTB International, regulated by the IFSC in Belize.  The IFSC’s regulatory oversight is less strict than regulators in the UK and Europe. The IFSC requires brokers to keep client funds in segregated accounts and issue monthly statements to their clients, but it does not require brokers to offer negative balance protection nor restrict leverage to protect traders.  

XTB segregates all client money from its operating capital, but does not offer negative balance protection to clients. Additionally, XTB offers high leverage to its clients – up to 500:1 on some of its account types. It also has no minimum deposit requirements, which means for traders who deposit small amounts, it will be difficult to hold a substantial trading position without getting stopped out and losing the money in their trading account, and possibly going into a negative balance. On the whole, this is an irresponsible move on the part of the broker. 

On a positive note, since XTB is a publicly listed company, it adheres to strict capital requirements and external audits, adding another layer of security.  Additionally,  all funds are insured through Lloyd’s of London, one of the world’s leading providers of specialist insurance, providing coverage of up to 1 million Euro, GBP, or AUD (depending on the region). The insurance is available to all XTB clients, including those regulated under the IFSC.

With numerous industry awards and recognition, XTB has won Best Brokerage House in Europe 2019 (Global Banking & Finance Review), Best CFD broker including Highest Rated FX & CFD Broker 2018 (Wealth and Finance awards), Best CFD Broker 2017 (FinTech Awards), and Best Financial Educator (World Finance Exchange & Brokers).

Overall, considering its long history of responsible behaviour, strong international regulation, and strict internal processes, XTB is a safe broker to trade with.  However, traders should be aware of the high leverage, low minimum deposit requirements, and lack of negative balance protection, which could see their trading accounts wiped out or even incur a negative balance.  

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Group Regulators
Trading Desk
Website
Year Founded
Office Locations
Inactivity Fee
CySEC
FCA
DFSA
FSC
KNF
Market Maker NDD
2002
United Kingdom, France, Poland, Germany, Cyprus, Czech Republic, Spain, Portugal, Slovakia, Romania, Chile, Dubai, Italy, Vietnam, Thailand
Inactivity Fee: 10 EUR/month. After 12 months inactivity.

Trading Fees

XTB’s trading fees are average compared to most other brokers.

Unlike most other brokers, XTB only offers two account types – a Standard Account and a Swap-Free Account.  The trading costs on the Standard Account are included in its variable spreads, while traders are charged a spread mark-up and a commission on the Swap-Free Account (click here for more on XTB’s accounts).  

However, while XTB advertises a minimum mark-up of just 0.1 pips (EUR/USD), the website indicates a 1.0 pip difference between the bid and ask price.  

XTB’s accounts were assessed to compare the costs to those of other forex brokers.  The costs were evaluated based on the trading fees on one lot (100 000 USD) on the EUR/USD, including the spreads and commission.  

When making this calculation, we used one lot of EUR/USD as a benchmark as it is the most commonly traded currency pair and it usually has the tightest spread.

Trading Cost Formula: Spread x Trade Size + Commission = Cost in Secondary Currency (USD):

XTB Accounts

As you can see from the table above, all trading costs are included in the variable spreads on the Standard Account, but traders are charged a spread markup in addition to a commission on the Swap Free Account.  The costs on the Standard Account are lower than those on the Swap-Free Account, and the swap-free option is only available to Muslim clients.  

Compared to other brokers, XTB’s trading costs are around the industry average on the Standard Account, but significantly higher than average on the Swap-Free Account.  The average trading costs at most good brokers tends to be around 9 USD per lot of EUR/USD.

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Broker
Trading Conditions
Base Currencies
EURUSD (Standard)
Commission
Trading Cost (Standard)
EURUSD (Best)
GBPUSD (Best)
USDJPY (Best)
XTB
111115/ 5
USD
0.70 pips
USD 0
USD 7
0.70 pips
2.20 pips
1.40 pips
NAGA
110.5002.5/ 5
USD, EUR, GBP, PLN
1.70 pips
USD 0
USD 17
0.70 pips
2.00 pips
1.60 pips
FIBO Group
111003/ 5
EUR, USD, RUR, CHF, GBP
0.60 pips
USD 0
USD 6
0.30 pips
0.50 pips
0.30 pips

Swap Fees 

Another important cost to consider is the swap rate charged on positions held overnight.   Interest is paid (or received) for each night a position is held.  In the case of Forex instruments, the amount charged depends on both the positions taken (i.e. long or short) and the rate differentials between the two currencies traded.  XTB’s swap rates are published on its website for each financial instrument.  Note that these only apply to the Standard Account.  

Swap rates can be calculated using the following calculation:

100 000 * lots number * daily swap rate (%) * conversion rate of account currency

For example, for 1 lot of GBP/USD:

  • Instrument: GBP
  • Volume: 1 lots
  • Account currency: EUR 
  • Swap rate for a long position: -0.00342%
  • Swap rate for a short position: -0.00359%
  • Conversion rate of account currency: GBP/EUR = 1/EUR/GBP = 1.16 

Daily swap charge for long position = 100 000 * 1 * (-0.000342%) * 1.16 = -3.96 EUR 

Daily swap charge for short position = 100 000 * 1 * (-0.000359%) * 1.16 = -4.16 EUR

Overall, the trading costs on XTB’s Standard Account are around the industry average and are high on its Swap-Free Account,  but it charges reasonable swap-fees.  

XTB’s Non-Trading Fees

XTB’s non-trading fees are average compared to other similar brokers.  

Some of the most overlooked trading costs are the non-trading fees that are charged by brokers.  These fees can significantly affect your profitability and so should be carefully scrutinised.

XTB does not charge generally charge any account, deposit, or withdrawal fees, but there are some exceptions (click here for more on XTB’s deposits and withdrawals): 

For example, a 2% fee is charged for deposits via e-wallets, and XTB charges a 30 USD fee for withdrawals below 50 USD.  

Additionally, XTB charges a 10 EUR monthly fee after one year of inactivity which is around the industry average.  

Overall. XTB’s non-trading costs are around the industry average, with fees on some withdrawal and deposit methods and a reasonable inactivity fee. 

Opening an Account at XTB

The account opening process at XTB is user-friendly, fully digital and accounts are ready for trading within one day.

Australian traders are not eligible to open an account at XTB.  While there are no minimum deposit requirements to open an individual account, corporate accounts require a 15,000 EUR minimum deposit.  

Creating an account is straightforward, the process is fully digital, and accounts are usually ready within one day. XTB offers individual and corporate accounts, but we will focus on opening an individual account:

  1. New traders will have to click on the “Create an Account” button at the top of the page where they will be directed to register an account.    
  2. XTB’s intake form requires clients to fill in their personal details (including name, country of residence, email address, birth date). 
  3. Next traders need to select their preferred account type (Standard or Swap-Free), and account base currency (click here for more on XTB’s base currencies).  
  4. Once this step is complete, clients are required to fill out a questionnaire that helps XTB assess the trader’s investment knowledge, experience, and expertise to deem the suitability and relevance of the services on offer. While most brokers don’t include this step in the account-opening process, it is a responsible move in an industry that is often accused of an irresponsible approach to consumer protection.  
  5. XTB requires at least two documents to accept you as an individual client:
    1. Proof of Identification – XTB accepts all government-issued identification documents such as Passport, national ID card, driving license, or other government-issued ID. 
    2. Proof of Address – Proof of residence/address document must be issued in the name of the XTB’s account holder within the last 6 months and must contain a trader’s full name, current residential address, issue date, and issuing authority. 
  6. After the application is approved, traders can login and fund their accounts
  7. We advise that you read XTB’s risk disclosure, customer agreement, and terms of business before you start trading. 

Overall, XTB’s account-opening process is fully digital and hassle-free and accounts are generally ready for trading within one business day.  

XTB’s Accounts

XTB offers two account types, which is limited compared to other brokers, and one of the accounts is a swap-free account.  XTB’s accounts are more suited to beginners than more experienced traders.  

XTB is an STP broker, offering trading on Forex, commodities, indices, cryptocurrencies, stock CFDs, and ETF CFDs (click here for more information on XTB’s trading instruments).  With two live market execution accounts, including a Standard account and an Islamic swap-free account, there are no minimum deposit requirements.

The fact that there are no minimum deposit requirements on XTB’s accounts makes them accessible to beginner traders.   We define beginner traders as inexperienced traders who have never traded before or have been trading for less than a year. Beginners often do not want to risk trading large sums of money, and will generally not be able to trade full-time during the workweek.  

However, experienced traders generally prefer paying higher minimum deposits and a commission per trade in exchange for tighter spreads, which is not available at XTB.

Again, it should be emphasised that because XTB has no minimum deposit requirement, offers leverage of up to 500:1, and offers no negative balance protection, it means that it will be difficult for traders to hold a substantial trading position without getting stopped out and losing the money in their trading account and possibly even going into a negative balance.   

Following a decision to move away from MT4, XTB now only provides its own xStation 5 trading platform (click here for more on XTB’s trading platforms).  Traders should note that XTB does not allow hedging, scalping, or copy-trading.  See below for more information on the various account types:

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Display Name
Min. Deposit
Max. Leverage
Min. Spread
Commission
Islamic
USD 0
500:1
0.70
Spread Only
Account Details
Standard
USD 0
500:1
0.70
Spread Only
Account Details

Standard Account

XTB’s Standard Account is a commission-free account with variable spreads starting at 0.70 pips on the EUR/USD.  Traders should be aware that spreads average closer to 0.9 pips. 

Islamic Swap-Free Account

Islamic accounts are commission-based swap-free accounts, with variable spreads starting at 0.7 pips on the EUR/USD, and a commission of 10 USD round turn per lot traded.   The trading costs on these accounts are much higher than other brokers.  

Demo Account

XTB also offers a demo account with virtual funds that can be topped up on request.  Demo accounts do not expire unless there is no activity on the account for more than three months, at which time they will be suspended.  However, they can be reactivated at any stage.  Demo accounts are a great way to practice trading in a risk-free environment, and it gives traders an opportunity to familiarise themselves with XTB’s platform.

Overall, XTB’s accounts are more suited to beginners than more experienced traders, and trading costs are around the industry average on the Standard Account, and higher than average on the Swap-Free Account.  Additionally, traders should be aware of trading with high leverage and low initial deposits, as this may cause them to go into a negative balance.

Deposit and Withdrawal Fees

XTB provides a limited range of funding options compared to other big brokers, and it charges fees on some deposit and withdrawal methods.  

A well-regulated broker, XTB does not process payments to third parties. All withdrawal requests from a trading account must go to a bank account or a source in the trader’s name.

There are several ways to deposit funds into your trading account and some of these methods may incur additional charges. Please note that XTB only accepts USD and does not cover any currency conversion fees. 

All deposits except for bank transfers are instant and you will see this reflected in your account balance immediately.  Bank transfers from the UK/EU are normally added to your account within one working day.  Bank transfers from other countries can take from 2-5 days to arrive, depending on the country you send money from. Unfortunately, this depends on your bank and any intermediary bank.

The standard processing time for withdrawal requests is one business day, and withdrawals of less than 50 USD will be charged an additional commission of 30 USD.

See below for more details on payment methods:

  • Bank Transfers: No fees are charged, but your bank may charge you a transfer fee.  A fee of 30 USD is charged for withdrawals below 50 USD.  
  • Credit Cards/Debit Cards: Deposits and withdrawals are free.
  • Skrill: A fee of 2% is charged on your deposit amount, withdrawals are free.  
  • SafetyPay: A fee of 1.5% is charged on your deposit amount, and withdrawals are free.
  • Neteller: A fee of 1% is charged on your deposit amount, and withdrawals are free.  

How do you withdraw money from XTB?

  • Log in to the xStation5 trading platform.
  • On the bottom right-hand side of the platform, click ‘Deposit and withdraw funds.’
  • Enter your bank account details and the amount you wish to withdraw.
  • Click ‘Initiate the withdrawal’.

Overall, XTB provides a limited number of funding methods, and it charges fees for some deposit and withdrawal methods.  Additionally, XTB only allows trading accounts to be funded in USD, which means that traders are charged currency conversion fees. 

Base Currencies (Trading Account Currencies)

XTB only offers accounts denominated in USD, which is very limited compared to most other brokers.  Most other brokers allow trading accounts to be denominated in up to 5 – 10 currencies.  

XTB only allows trading accounts to be denominated in USD, which is hugely limiting for traders.  This means that most traders will have to pay conversion fees on all deposits and withdrawals.  Conversion fees can make trading expensive, and affect profitability. 

Additionally, some traders may want to have multiple accounts with different base currencies to avoid paying conversion fees.  However, because XTB accounts are only denominated in USD, this is not possible.  

In this case, it is better to open an account at a digital bank.  Digital banks offer bank accounts in several currencies with great currency exchange rates as well as free or cheap international bank transfers. 

Trading Platforms

With only XTB’s proprietary platform xStation5 available, XTB’s trading platform support is limited compared to most other online brokers. 

Following a move away from MT4 (customer service was unable to give us details on why this is the case), XTB has focused its efforts on developing its proprietary xStation5 platform. Winning Best Trading Platform 2016 (Online Personal Wealth Awards) and Best Trading Platform 2017 (FX Cuffs Awards), XTB has successfully built a trading platform that is intuitive, powerful, and fast.  

Many other brokers offer support for third-party platforms such as Metatrader 4 and Metatrader 5, which is an advantage for forex traders who want to take their own customised versions of the platform with them should they choose to migrate to another broker.  Additionally, third-party platforms tend to have many additional plugins and offer the use of expert advisors, which are unavailable on xStation5.  However, the benefits of using xStation5 are numerous.

xStation 5 offers many of the same advanced trading features found in MetaTrader 4, but the xStation5 platform adds the XTB touch. It introduces XTB sentiment data directly into the platform, so traders can view the percentage of clients trading long or short and on which instruments. It also offers powerful charting tools, one-click trading, stop loss functionality, multiple order types, price alerts, and real-time performance statistics so you can evaluate your trading moves and identify areas for improvement.  

Another useful feature of the platform is the trader calculator, which helps you calculate the margin, the commission, and other important parameters for each trade. Additionally, the platform is intuitive, easy to use, customisable, and easy to set up, which is a great advantage for beginner traders. 

Note that XTB does not offer scalping, hedging, or copy trading on the xStation5 platform. 

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Broker
Platform Choice
Copy Trading
Platforms
XTB
111104/ 5
xStation5
NAGA
11110.54.5/ 5
NAGA Web App

Overall, while XTB’s platform support is limited, xStation5 has won many awards, offers some great features, and is beginner-friendly.  

Mobile Trading Apps

XTB’s mobile trading apps are limited because it only offers support for xStation5, but it offers a good mobile trading experience.  

A mobile version of the xStation5 application is available, which seamlessly connects to the application’s desktop version, and it is available on both Android and iOS mobile devices and tablets. 

The mobile app is well-designed and it has excellent search functionality, and it allows traders to work from anywhere, with functionality to close and modify existing orders, and calculate profit/loss in real-time.

Overall, XTB’s mobile trading app provides an excellent trading experience.

Trading Tools

XTB offers a limited number of online trading tools compared to other brokers, and these are only available from within the xStation5 platform.

Most other large brokers offer various technical analysis tools such as Autochartist and Trading Central, in addition to copy trading tools and VPS services.  XTB provides a few tools through its xStation5 platform:

  • Market Sentiment: The Market Sentiment feature shows the percentage of long and short positions among XTB’s clients for each financial asset.
  • Heat Map: The Heat Map shows the number of people who have gained or lost money.
  • Stocks Scanner: The Stocks Scanner is a tool that uses 15 factors to filter stocks you may want to trade, including market capitalization, P/E, beta, and debt-to-equity ratio.

Overall, the number of trading tools available at XTB is underwhelming compared to what is offered at other brokers.

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Broker
Economic Calendar
Autochartist
Trading Central
Trading View
Free VPS
XTB
NAGA
FIBO Group

XTB’s Trading Instruments

XTB offers a wide range of tradable instruments compared to other similar brokers.  

XTB’s range of financial instruments for CFD trading, including Forex, shares, indices, commodities, cryptocurrencies, and ETFs.

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Financial Instrument
Number of Assets
Leverage
Commodities
26
500:1
Cryptocurrencies
49
20:1
Stock CFDs
1,892
10:1
ETFs
150
5:1
Forex
57
500:1
Indices
37
200:1
  • Forex: XTB has 48 currency pairs available for trading which is around the industry average. These include majors (EUR/USD, GBP/USD, and USD/JPY), minors (NZD/CAD, EUR/JPY, and USD/ZAR), and exotics. The leverage on Forex pairs is up to 500:1.
  • Share CFDs: XTB offers 1800 share CFDs, which is a broader range than is seen at other brokers.  The selection available includes some of the major US, UK, and European Exchanges. Note that XTB charges a commission of 0.08% on share CFDs. Leverage on share CFDs is up to 1:10.  
  • Indices: There are 34 indices available for trading at XTB, which is a much larger range than is usually seen at other brokers. The most popular indices are those that combine the shares of some of the largest and globally acknowledged companies.  Leverage is up to 1:200 on indices.  
  • Commodities: XTB offers trading on 23 commodities, which is a much broader range than is commonly available at other brokers.  Most other brokers offer between 5 and 10 commodities.  Commodities include metals such as gold and silver, energies such as oil, and softs such as sugar, cocoa, and cotton. The leverage is up to 1:500 on commodities.
  • ETFs: XTB offers trading on 135 ETFs, which is many more than is typically available at other brokers.  Leverage is up to 1:5 on ETFs. 
  • Cryptocurrencies: XTB offers over 5 crypto pairs, which is limited compared to what is available at other brokers.  These include Bitcoin, Ethereum, Litecoin, Ripple, and more.  Leverage on crypto pairs is also higher than other brokers, at 1:20.  

Overall, the range and depth of tradable instruments available at XTB is more extensive than that of other brokers, and should leave most traders satisfied. 

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Fx Pairs
CFD Investments
57
Commodities
Cryptocurrencies
Stock CFDs
ETFs
Forex
Indices

XTB For Beginners

XTB has some of the best training materials available for beginners. Its Trading Academy can be grouped by topic or experience level, and the material is clear, concise, and well structured. One-to-one mentoring, dedicated account management, and 24/5 customer service present XTB traders with a fluid onboarding experience. 

Educational Material

The educational materials available at XTB are some of the best in the industry and cater to traders of all experience levels.  

XTB offers an extensive section of well-structured training material for beginner and intermediate traders in its Trading Academy.  

XTB’s Trading Academy is an extensive list of mini-courses that can be navigated either by trading experience level or by topic.  It covers basic trading concepts, including How the Market Works, Basics of Forex Trading, and an overview of the risk associated with CFD trading, to topics that are appropriate for more experienced traders such as Market sentiment and positioning, and Intermarket correlation.  The Trading Academy also offers tutorials of the xStation5 proprietary software platform.  The beginner and intermediate sections are open to the public, but expert training courses are only available to members with live accounts. 

XTB’s library is comprehensive and comprises short articles covering Platform and Account tutorials in addition to trading-related subjects such as Fundamental Analysis, Technical Analysis, and Trader Questions.  

XTB also offers one-to-one mentoring by leading experts that can be arranged through your account manager. These sessions coach traders on market analysis, including risk management and trading psychology, and are tailored to the client’s needs. The broker also operates an open-door policy, meaning that anybody can visit their local branches. 

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Broker
Beginner Course
Advanced Course
Well Structured Education
Education Quality
Webinars
XTB
High
NAGA
Medium
FIBO Group
Medium

Analytical Material

XTB’s market analysis materials are comprehensive and provide actionable trading ideas. 

XTB provides frequent market commentary and trading ideas in its Market News section. The majority of market news is available to all visitors and provides actionable trading information. However, some of the premium education and market analysis materials are only available to live account holders.

Traders receive multiple updates throughout the trading day, which can consist of brief fundamental summaries, technical trading alerts, the Trade of the Day, and the Crypto Newsletter. Some content is text-only, and the rest includes charts and trading ideas.

XTB also offers an economic calendar, a comprehensive log of all scheduled macroeconomic releases, including a potential impact rating, and detailed historical data to help traders predict the results on corresponding markets.

A wide range of fundamental and technical analysis tools are also available within the xStation5 platform, giving traders a comprehensive charting package to identify potential trading opportunities.

Customer Support

XTB operates a 24/5 customer support desk, with contact available via email, live chat, and phone support. As mentioned, XTB also operates an open-door policy so customers can visit any of their offices.  Notably, XTB has 20 local branches.

Customer support is offered in English, Spanish, Arabic, French, Italian, Portuguese, Russian, Chinese, German, Polish, Czech, Slovak, Romanian, and Hungarian. Overall, we found the live chat support responsive, polite, and able to answer most of our questions. 

Evaluation Method

We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review process that includes a detailed breakdown of the XTB offering. Central to that process is the evaluation of the reliability of the broker, the platform offering of the broker and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded, and an overall score is calculated and assigned to the broker.

XTB Risk Statement

Trading Forex is risky, and each broker is required to detail how risky the trading of Forex CFDs is to clients. XTB would like you to know that: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 78% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Overview

A well-regulated broker, XTB offers trading on a wider range of assets than other brokers, including Forex, share CFDs, ETFs, commodities, indices, and cryptocurrencies.   XTB offers limited account options with average trading costs and only offers trading on its proprietary platform, xStation5.  Additionally, XTB charges high fees for some deposit and withdrawal methods, and accounts are only denominated in USD.  XTB excels in its support for beginner traders, with an excellent education suite, comprehensive market analysis materials, and high-quality customer service, including one-to-one mentoring.  

Editorial Team

 

Chris Cammack
Head of Content

Chris joined the company in 2019 after ten years experience in research, editorial and design for political and financial publications. His background has given him a deep knowledge of international financial markets and the geopolitics that affects them. Chris has a keen eye for editing and a voracious appetite for financial and political current affairs. He ensures that our content across all sites meets the standards of quality and transparency that our readers expect.

 

Alison Heyerdahl
Senior Financial Writer

Alison joined the team as a writer in 2021. She has a medical degree with a focus on physiotherapy and a bachelor’s in psychology. However, her interest in forex trading and her love for writing led her to switch careers, and she now has over eight years experience in research and content development. She has tested and reviewed 100+ brokers and has a great understanding of the Forex trading world.

 

Ida Hermansen
Financial Writer

Ida joined our team as a financial writer in 2023. She has a degree in Digital Marketing and a background in content writing and SEO. In addition to her marketing and writing skills, Ida also has an interest in cryptocurrencies and blockchain networks. Her interest in crypto trading led to a wider fascination with Forex technical analysis and price movement. She continues to develop her skills and knowledge in Forex trading and keeps a close eye on which Forex brokers offer the best trading environments for new traders.

 

Vanessa Marcos
Financial Writer

Vanessa joined the team in 2023. Born and raised in southern Portugal, she has a BA in Journalism and a Master’s in Literary Theory, both from Lisbon University. Since 2011, she has worked in social media, copywriting, content management, ghost-writing, and SEO. Vanessa loves to write, and although she is a generalist in digital marketing, she always draws on her creativity in her work. She is constantly researching new subjects and finds the analytical depth of Forex trading fascinating.

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AlertDoes NOT accept Australian Clients. Average spread EUR/USD 0.70 pips on trading account with lowest minimum deposit. Max leverage 500:1. Islamic account available.xStation5 platforms supported. XTB Group is regulated by CySEC, the FCA, the DFSA, and the IFSC.
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